Privacy Policy

This Privacy Policy describes how Beerbike Georgia LTD ("Company", "we", "our", "us") collects, uses, discloses, and protects your information when you access our website, make a booking, or use any of our services—regardless of whether you are located inside or outside the European Union (EU).

We are committed to safeguarding your personal data in accordance with applicable privacy laws, including:

• EU General Data Protection Regulation (GDPR)
• Georgia's Law on Personal Data Protection
• Other applicable international data-protection standards for non-EU countries

By using our services, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Personal Data

We collect personally identifiable information such as:

• Your name
• Email address
• Phone number
• Billing, invoicing, and payment details
• Identification documents (if required for booking verification or legal compliance)
• Information you voluntarily provide when contacting us or booking services

1.2 Automatically Collected Information (Usage Data)

• IP address
• Browser type, version, and device information
• Website interaction data
• Referring website URLs
• Dates and times of access
• Cookies and similar tracking technologies

1.3 Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality
• Analyze usage patterns
• Improve service quality

You can modify your browser settings to refuse cookies.

2. How We Use Your Information

We process collected data for purposes such as:

• Processing and managing bookings
• Communicating regarding your reservation or support requests
• Improving website performance and our services
• Conducting analytics and internal reporting
• Sending marketing materials with your consent
• Meeting legal, tax, and regulatory obligations
• Preventing fraud and protecting our legal rights

3. Legal Bases for Processing (EU Users – GDPR)

For individuals within the EU/EEA, we rely on one or more of the following legal bases:

• Contractual necessity – To provide services you request
• Legitimate interests – Service improvement, security, fraud prevention
• Legal obligations – Tax, accounting, and public authority requests
• Consent – For optional marketing or non-essential cookies

4. Basis for Processing (Non-EU Users)

For individuals outside the EU, we process your data based on:

• Laws applicable in your jurisdiction
• The fulfillment of a contract
• Legitimate business interests
• Compliance with legal requirements
• Consent when required

We strive to meet global privacy standards, regardless of location.

5. Sharing & Disclosure of Your Information

We may share data with:

5.1 Service Providers

• Payment processors
• IT and hosting providers
• Booking and reservation management tools
• Customer support systems

5.2 Business Partners

If your booking involves third-party providers (e.g., tourism partners), we may share necessary information with them.

5.3 Compliance With Law

We may disclose information if required by:

• Government authorities
• Courts
• Law enforcement
• Regulatory bodies

5.4 Business Transfers

Information may be transferred if the company merges, sells assets, or undergoes similar changes.

We do not sell your personal information.

6. International Data Transfers

Your data may be stored or processed in countries outside your home jurisdiction, including outside the EU.

To protect your data, we implement safeguards such as:

• Standard Contractual Clauses (SCCs) where required
• Contractual data-processing agreements
• Industry-standard security measures

7. Data Retention

We keep your information only as long as necessary:

• To provide our services
• To comply with legal, accounting, or tax requirements
• To resolve disputes and enforce agreements

Once no longer needed, data is securely deleted or anonymized.

8. Data Security

We implement administrative, technical, and physical measures to protect your information.

Despite this, no Internet-based service can guarantee complete security.

9. Your Rights

9.1 Rights for EU/EEA Users (GDPR)

You may exercise the following rights:

• Access your data
• Request correction
• Request deletion ("Right to be forgotten")
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

9.2 Rights for Non-EU Users

Your rights depend on your local laws but may include:

• Access
• Correction
• Deletion
• Consent withdrawal

We will honor all valid, legally compliant requests. To file a request, contact us using the details below.

10. Children's Privacy

We do not knowingly collect data from individuals under 18 years old.

If we learn that a minor's data was collected, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party services.

We are not responsible for their privacy policies or practices.

12. Changes to This Privacy Policy

We may update this Policy from time to time.

Updates will be posted with the revised "Last updated" date.

Your continued use of our services indicates acceptance of changes.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

If located in the EU, you may also have the right to lodge a complaint with your local data protection authority.